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Invoicing Your Customer

/Processing Reservations / Direct Customers / Invoicing Your Customer

To invoice your customer, open the booking:

Navigate → Bookings → Search Bookings

You can search for the booking using using booking number and the Search by ID tab.

Under Financial click Edit and New Transaction.

financial

Enter the invoice amount and the due date, the Invoice Wizard can help you here. The wizard can set your invoice amount as a percentage of the total or the entire outstanding balance and will help you choose a due date.

Click Save and Done

If you have a specific message for this customer, enter it within the Invoice & Intranet Message area , this message will appear on invoices and on the customer intranet for this booking.

financial2

You can now either:

1 – Download the invoice PDF and email to the customer. Click page_white_acrobat to the left of Financial save this to your computer and email to the customer. Your standard invoice text and logo as set in RoomBoss will appear on the invoice. To edit these see [intlink id=”setup-pdf-invoices-and-receipts” type=”post”]PDF Invoices[/intlink].

2 – Send your customer the customer intranet link for this booking. Cut and paste the link, which will appear in blue under the Invoice & Intranet Message area, into an email to your customer. Via the link your customer will be able to:

  • View details of their booking.
  • Read general terms and conditions. Your standard Intranet text as set in RoomBoss will appear on this page. For more on this see Customer Intranet.
  • View invoice(s) and send payment via your payment gateway. For more on this see Payment Gateway Integration.
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  • Customer Payment Received

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