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Category: Travel Agents

How to process Travel Agent bookings with RoomBoss.

/Processing Reservations / Travel Agents /

Precursor

Once account setup is complete, if you have granted access to agents, they will have access to real time rates and availability via their log in.

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Responding To An Agent Reservation / Request

If you have activated Agents you may start to receive Agent Reservations and Requests.

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Responding To An Agent Request – Guest Services

If you have activated Agents you may start to receive Agent booking requests.

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Agent Access To Their Bookings

RoomBoss allows agents to access their Requests and Reservations online at any time.

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Invoicing An Agent

To create an Agent invoice, open the booking:

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Invoicing – Create Invoices In Bulk

It is possible to create the invoices for multiple packages with the same booking source at same time using the Create Invoices In Bulk page.

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Agent Payment Received

Once you have confirmed payment from the agent for a booking you will need to set the payment in RoomBoss.

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Invoicing – Mark Invoices As Paid In Bulk

It is possible to mark multiple invoices for the same booking source as paid at the same time using the Mark Invoices As Paid In Bulk page.

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Agent Payment Overdue

Not all invoices are paid on time. RoomBoss provides an easy way to search for bookings with overdue unpaid invoices:

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Categories

  • Manual for Front Desk
  • Account Setup Guide
    • Access Your Account
    • Product Setup
    • Selling Setup
    • Payments and Invoicing Setup
      • Payment Gateway Integration
    • Other Setup
  • Processing Reservations
    • Direct Customers
    • Travel Agents
  • Day To Day Activities
    • Room Allocation
  • Other RoomBoss Features
    • Housekeeping
    • RoomBoss Channel Manager Integrations
    • Owner Reporting
  • Trust Accounting
  • RoomBoss For Travel Agents
  • Ski School Management Accounts
  • –
  • RoomBoss System Updates
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