Both Direct and Agent guests can be entered and associated with booking items such as hotel rooms, ski lessons, liftpasses etc. You can see more on this here.
Booking Segments can be set on a booking at the time a website request or reservation is made.
Price components can be used to separate total booking values into amounts for items such as Sales Tax and Service charges.
Auto cancel can save your team time, help prevent holding rooms longer than necessary and mitigate the risk of cancellation charges by allowing you to set bookings to automatically cancel if no payment has been registered by a certain time.
To support CRM RoomBoss allows users to define and use a set of guest labels called Guest Segments.
It is possible to record location (Sales desk) for payments registered and booking changes made within the system.
In order to allow tracking of an individual guest’s booking history and facilitate CRM, it is possible to link one or multiple guests to booking items.
You can set up Tasks in RoomBoss, to help keep track of what needs to be done, who it is assigned to and when it needs to be done.
You can use price adjustments to manage temporary specials and other context-dependent changes in price.
It is possible to set up Dynamic Pricing for accommodation sales using price adjustments which will automatically update as availability changes.
Stop Sell allows you to prevent 3rd parties (Travel Agents or website users) making enquiries or bookings for a date or set of dates.
If you have allowed agents access to book your accommodation it is possible to hold back room stock to be booked by direct channels only or allow some of your room stock to be booked by a particular agent only.
The Operations report in RoomBoss provides an overview of all check ins, check out and tasks on a particular day.
Updating the Checked in and Checked out status on the edit booking page, as well as letting you see the check in status of your bookings, will populate the In House Report.
It is possible to check what booking(s) are using a particular apartment or room today with the Search – Bookings by Room function.